bu·reau·cra·cy, noun: excessively complicated administrative procedure.
Committees, policy reviews, feasibility studies, and the like are the worst. One of the things I hate most is administrative barriers to simply getting things done. I am involved in the law school because I want to be a part of the solution, not the problem. Sometimes it’s hard, because the administration and staff seem to be in the business of maintaining the status quo. “Oh, that’s a student request. It’ll go away in a year. We’re in this for the long haul.” If the point of the law school is to provide a quality education to prepare the next generation of lawyers, then why not work with students to find ways to improve that experience?
One of the most effective ways to kill student feedback is to disparage the little that actually does come in. Rather than making excuses about why it’s impossible to change, why not ask, “Can we actually implement this? Is there actually a problem that leads to this request? If so, how can we solve it? If not, why do people perceive that there is a problem? How can we solve that?” That’s how to progress effectively, both as an organization, as well as an individual.
I apologize for the venting. But next time someone gives you feedback, rather than getting defensive or giving an excuse of why a change wouldn’t work, stop and ask yourself, “Why not?”
In other news, it’s always a good day when I get a shoutout on Sam Hunter‘s blog. Add it to your Google Reader – you won’t regret it. Oh, and happy V-Day. ♥